Case study: Raymond James Investment Management Platform

Scott Tindle

Tindle Wealth

Scott Tindle


Scott is Director of Wealth Management at Tindle Wealth, which has been offering financial planning and discretionary investment management to clients across the UK from its office in London since 2017.

Why I chose the Raymond James Investment Management Platform

There were very few platforms supporting discretionary investment management and the Raymond James platform is uniquely well set up to support a discretionary investment management offering, since virtually all other platforms are optimised for financial advice.

The most important consideration for us was whether it was the best fit for the service we offer to our clients. For example, safety of the custody arrangements, a trading desk able to execute at all times of the trading day, the ability to pre-fund trades and rebalancing. These are features of Raymond James’ offering that are not generally available from other platforms and are of significant benefit to our clients.

What I get from working with Raymond James

The traders are responsive. The Operations team gets stuff done quickly and accurately. The day-to-day working experience is excellent. If there’s an issue, we usually deal with the same person until the problem is resolved. For example, I think we have a rapport and a credibility with the Asset Transfers team that helps both of us to get our jobs done.

There is a high level of support from Raymond James’ teams for our business and our client offering. I know the people on the Dealing Desk individually and they know me. The relationship management support is excellent. Taken together, this makes our operations much smoother and the service to the end client far better.

I attend the Raymond James Professional Development Forum every year when I can. I think it’s perhaps the best industry event of the year. The mix of external and internal presentations is very useful and a very good use of my time.

In summary

Raymond James consistently delivers on my expectations, year in and year out. The ability to most effectively manage our clients’ investments on a discretionary basis is incredibly valuable. I really feel the platform stands alone in the level of its offering to directly authorised wealth management firms wishing to use a third-party platform.