For new offices, we arrange a customised training day, which covers helpful topics such as account opening, gathering assets, client reporting, fee and commission processing, marketing, compliance, and an introduction to the Raymond James systems. Aside from learning valuable information, we also give you the opportunity to meet the teams who will be supporting you in the background.
As and when you are ready to hire new staff, they too can attend a training session. These are held on a monthly basis and are designed specifically for new hires at existing practices who work with us. This provides your new staff member an opportunity to put faces to names, and to get a comprehensive understanding of the middle office support we can provide.
Our Training team also provides valuable support on the Raymond James Trading and Rebalancing system.
Your systems set up call
Typically held after your training day, when you have been set up as a new systems user our Training team will schedule an online session with you to configure your screens whilst providing you with a personalised systems refresher.
First trade support
We understand that placing your first trades can be daunting. Therefore, we recommend you reach out to our Training team when you are starting to trade. The team will guide you through the process supporting you every step of the way.
Follow up training
After your first client accounts have been opened, your Relationship Manager will organise an on-site visit to your office along with the Training team to provide the next level of detail you will require.
Ongoing training
The Training team are always on hand to provide refresher training as and when you require it by phone, email, via Zoom, WebEx or in person. We also have comprehensive systems guidance on the Raymond James Portal™, allowing you to access systems tips and instructions as and when you need them.
Monthly Tech Savvy sessions
These are bitesize sessions hosted by the Training team and designed to help you leverage the latest Raymond James technology, enhancements, and tools to improve efficiency and grow your practice. Each month features a new topic and an opportunity to join and participate in an online webinar.
Trading efficiency
The Training team is also able to offer advice and best practice ideas to ensure you have the optimal workflow.
e-Learning
Raymond James also offers online learning tools through Raymond James University. Aside from offering courses in a wide variety of topics such as professional ethics, anti-money laundering and regulatory updates, there are introductory courses covering the basics of investments. These latter courses are particularly helpful to those wealth managers who have associates new to the financial services industry.
Find out more about how Raymond James can support you in setting up and growing your practice:
Black MondayOn 19 October 1987, the stock markets experienced a dramatic plunge that prompted many firms to shut down their trading desks and turn off their phones to minimize internal losses. Raymond James refused to do the same. Our desks stayed open to help meet clients’ needs, resulting in our first and only unprofitable quarter since the firm went public in 1983. |
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Who was Raymond James?The Raymond in our name is actually from Edward Raymond, owner of a 15-employee mutual fund sales group, Raymond and Associates, along Florida’s west coast. He sold his company to Bob James on 15 July 1964, on condition that the surviving firm be called Raymond, James & Associates. Three days after the sale, Ed Raymond was involved in a near-fatal automobile accident and never joined the firm. Nonetheless, even after Raymond had passed away, Bob James insisted that his name remain on the door – ahead of James’ own. That was a promise he made to Ed Raymond three days before the accident, and Bob James was a man who kept his promises. |
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Bear Market of 1974The severe bear market of 1974 threatened the existence of Raymond James, which was bleeding capital by the day. Tom James, his father and other leaders took extreme measures to keep the firm afloat, slashing costs, foregoing paychecks and even attempting to sell the firm for just enough capital to protect client assets and retain as many associates as possible. The story could have ended very differently if not for a sharp upturn and continued rebound in the stock markets late in the year. |
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Taking Raymond James PublicWhen consideration was being given to taking Raymond James public, Tom James penned a letter to shareholders (largely employees at the time). ” … the public offering should be considered as a statement of our independence. While this is a psychological rather than an economic rationale, it is nonetheless very important. We have asserted for some time that we are not interested in becoming a small part of a very large corporation. That assertion results mainly from the inclinations of management rather than the economic benefits associated with either alternative. The public stock offering affords us the opportunity to enjoy a little bit of the best of both worlds. While shareholders will be given liquidity at fair market value, we will still have the ability to control our own destiny.” After 40+ years of Tom’s leadership, upon becoming CEO, Paul Reilly was often questioned about whether the company might ultimately surrender its cherished independence and be acquired by some larger entity. His response: “Not while I’m around.” It’s a theme that continues today. |
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